You should make a note of the hardware that you were provided with when you signed up for AT&T Internet service. The upside is that the hardware diversity means that the Internet provider (in this case AT&T) has to keep things simple so that all of their supported hardware works on the service. The downside of this is that not every router has the same interface, so general instructions can be hard to provide. Typically, Internet providers settle on a solid, reliably high-performing hardware combination and sell it for a while, until a better piece of equipment or a better price comes along and then they switch to that one. Your HardwareĪT&T Internet services have used a wide variety of equipment combinations for the router/modem hardware used for their service over the years. I’ll also show you how to adjust some other important settings on your AT&T router. In this article, I will show you how to make these changes to your AT&T equipment and increase the security of your wireless network. Changing your AT&T password to something more secure can protect your home network from unwanted guests. While the AT&T installation technician presumably left your equipment all setup and configured properly, complete with a default password, you may want to change that password to one of your own choosing or make other security-related changes. This router connects to all the devices in your home that you want to hook up to the Internet, including your computers, laptops, tablets, smartphones, smart TVs, and other connected devices. ), I was able to bring up the router settings in my browser.If you use AT&T for your Internet service, you probably have an AT&T router/modem as your hardware connection point for the service. By typing that IP address for the router into my browser as a URL (i.e. I used Control-F in the browser to find the word Sonos in the text on the screen.ĪT&T doesn’t make it super easy to figure out how to log into the router settings, but using the instructions on the outside of the router I was able to go into the AT&T app, where under advanced settings I found the IP address for the router shown at the bottom of the screen. The individual MAC addresses for each speaker can be found in the router settings under "Device" -> "Device List". I’ve put a screenshot of the configuration below with the specific addresses covered up with squiggly red boxes (out of an abundance of security caution). There I configured the 5Ghz Frequency to accept a Deny list, and then entering each of the five MAC addresses for the individual speakers into the MAC Filter List, in each case unchecking the box for the 2.4Ghz network and leaving the box for the 5Ghz network checked. In the router settings I set up the Mac Filtering in the menus under "Home Network" -> "MAC Filtering". What fixed it was to set up explicit filtering rules in the router configuration to deny the Sonos speakers from being able to access the 5Ghz connection. Or I’d get them connected but be unable to form a stereo pair. Other times repeated rebooting wouldn’t help. I would reboot them and maybe get them connected and then they’d disappear a few minutes later or overnight. When that happens SOME of the speakers are invisible to the Sonos app and can’t play music, even though they are connected to the wifi. The issue with using my five Sonos One speakers with my Nokia BGW320-505 router from my AT&T provider seems to have been that some of the speakers connect to the 2.4Ghz channel while other speakers connect to the 5Ghz channel. I’ll admit I’m not an IT expert, but from my searching it seems like a lot of people are having problems with Sonos speakers dropping, not being found or not being able to mate as a stereo pair when connecting to networks that support both 5 Ghz and 2.4 Ghz connections. I thought I would share this solution in case others have this same problem.
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